We want you to be happy with what you buy. If you are not, you can ask for a refund within 30 days of your purchase, with no need to give a reason.
How to request a refund
Our orders are processed by our Merchant of Record, Paddle.com. To request a refund, go to paddle.net, find your order using the email you bought with or your receipt, and submit the request there. You can also email us at isaac@actaicompliance.com and we will help.
Personal AI law report
The personal report is a one-time purchase. You can ask for a refund within 30 days of buying it, whether or not you have opened it.
Subscriptions
For the AI Regulation Tracker, you can ask for a refund of your first payment within 30 days of buying. You can cancel at any time through the link in your Paddle receipt, so you are not charged again. Renewal payments can be refunded if you ask within 30 days of the charge.
How refunds are paid
Approved refunds go back to the original payment method. Timing depends on your bank or card provider, and usually takes a few business days.
Your legal rights
This policy is in addition to, and does not limit, any rights you have under consumer law where you live.
Contact
isaac@actaicompliance.com